Frequently Asked Questions

 Yes.  Bring your friend to play for just the day while you are at work or need a day away. We schedule day camp depending on weather and our availability during the week.

Monday, Tuesday, Thursday, and Friday between 9-10a.m. and 4-5p.m. are our  regular pickup and drop off times, and on Wednesdays between 9-10a.m. only.  Other times throughout our business hours may be scheduled  by appointment.  Saturday hours for drop offs/pickups are between  9-10a.m.  We close at noon on Saturdays.  We are closed on Sundays and holidays for drop offs/pickups.  If you need to  schedule drop off or pickups before or after our business hours (Monday-Friday only), there is a $15 charge.    

The best time to train your pet is starting between 4-6 months of age up to a year old.  We do, however, train dogs who are older than a year old, but  earlier is ideal and the price to train dogs who are one year and older is higher. All  immunizations must be complete before training begins and documentation of immunizations must be from a licensed veterinarian. 

If your dog is staying in our indoor facility, we ask you to provide an old towel (which will not be returned).  We provide pet cots, so we ask that you do not bring dog beds. 

Food for pet is to be provided by owner so they can stay on their own diet. Please bring food in a bin with the dog's name on it.  If you wish for TLK to provide food for your pet, the cost is $4 per day.  We allow you to bring tennis balls, but for the safety of all our guests, no rope toys/stuffed toys or bones are allowed. 

If you wish to be updated during your pet’s stay,  you may  consider purchasing our picture plan, which includes a picture a day and costs $5 a day per pet. Otherwise, you may check our Facebook for occasional posts and Instagram. We will post a picture of your pet on social media - with your permission.
 

We have two options for lodging: Indoor Lodging and Outside Lodging.  Inside lodging has heat/air conditioning and spacious kennels in our Pet Lodge. Our Outside Lodging has kennels that are completely covered with insulated dog houses. Prices vary. (See Rates Page) 

All animals boarded or trained at TLK are required to have current vaccinations and we require proof of current vaccinations from a licensed veterinarian which include DHLPP (distemper/parvo/lepto), Rabies and Bordetella . Expired Bordetella must be given at least three days prior to arrival at TLK. Your pet must be on flea/tick and parasite prevention.  A negative parasite exam must be provided.  We will not accept your pet without proof of      required vaccinations from a licensed veterinarian. It is the responsibility of the pet owner to be certain all records are current prior to boarding. We keep records on file, but it is not our responsibility to remind you when your pet needs immunizations.

If vet care is required while staying at TLK, the owner will assume full financial responsibility and Twin Lakes Kennel will charge a $75 transportation fee. 

Payment is required when pet is picked up.  We accept debit/credit cards - VISA, Master Card, American Express, and Discover.  We do NOT accept checks.  A 3% charge will be applied to debit/credit card payments. The Kentucky Department of Revenue requires us to charge a 6% service tax on all transactions. Customers who require long term boarding for their pets must keep a current credit card on file and it will be charged every 14 days. Please note that rates are subject to change from time of scheduling, without notice.